Refund policy
BAYAMED Return & Refund Policy
At BAYAMED, customer satisfaction and safety are important to us. Due to the nature of medical supplies and personal-use products, returns and refunds are handled under specific conditions.
We offer returns and refunds only if all of the following apply:
• The product is unused and in its original condition and packaging
• The product has a clear defect, damage, or issue
• The issue is reported within 24–48 hours of delivery
• Proof of purchase and, where applicable, photos or videos of the issue are provided
We do not offer returns or refunds for:
• Products that have been used or worn
• Products with damaged, opened, or missing original packaging
• Change of mind after purchase
• Incorrect sizing or fit when the product has already been used or worn
• Preference-based reasons where the product is functioning as intended
For products such as braces, corsets, compression supports, blood pressure monitors, wheelchairs, and other medical supplies, returns may be subject to additional hygiene and safety requirements.
If your order arrives damaged, defective, incorrect, or with any other issue, please contact BAYAMED within 24–48 hours of delivery at +9613871387. including your order details and supporting photos or videos. Our team will review your case and assist you accordingly.
Approved refunds will be processed according to the original payment method, where applicable.